Self-exclusion is a responsible-gambling tool that lets a player voluntarily block their own access to gambling accounts for a fixed period (commonly 6 months, 1 year, 2 years, or 5 years). In Ontario, AGCO operates a centralized self-exclusion registry that applies across all registered operators.
Also known as: voluntary exclusion, self-ban
Once enrolled, the operator must refuse new bets, return any deposited but unwagered funds, and block account access for the full term. The exclusion cannot be reversed during the locked period.
Self-exclusion programs, scope, and support routes vary by province. Use the current provincial official source for the exact program and do not assume that a program applies across jurisdictions.
If you or someone you know needs help, ConnexOntario (1-866-531-2600) and the Alberta Gambling Helpline (1-866-332-2322) offer free, confidential 24/7 support.