INSTITUTIONAL SAFEGUARDS

Safe Play
Protocols

At iCanBet, player protection is the core of our Scoring Model v6. We prioritize evidence-based safety standards and verified support networks in Alberta and Ontario.

RG AUDITED 2024

Protocol: iGAMING ONTARIO // AGLC

Clinical Benchmarks

Recognizing Risk

Monitoring behavioral metrics is the first step in maintaining a healthy relationship with gaming. Identify these common warning signs based on Responsible Gambling Council (RGC) guidelines.

Exceeding pre-set time or financial boundaries.
Viewing gaming as a primary source of income.
Neglecting social or professional commitments.
Chasing losses with higher stakes.

24/7 SUPPORT NETWORK

Active Support Matrix

Verified institutional resources providing confidential assistance for players in Alberta and Ontario.

ConnexOntario

HELPLINE: 1-866-531-2600

Alberta Wellness Services

24/7 HELPLINE: 1-866-332-2322

Confidential · Takes 60 seconds

Quick Self-Assessment

Answer honestly. Results are not stored and never leave your device. Based on the PGSI (Problem Gambling Severity Index) framework.

0 / 6 answered

1.Have you ever gambled more than you planned to in a single session?

2.Have you felt the need to gamble with increasing amounts to get the same excitement?

3.Have you tried to cut back on gambling but found it difficult?

4.Has gambling ever caused you to neglect work, family, or other responsibilities?

5.Have you borrowed money or sold possessions to fund gambling?

6.After losing, have you returned another day to try and win back losses?

Platform Control Infrastructure

Standard Regulatory Toolset // Verified Across Licenses

Benchmark: AGCO Standards

Time limits

Automated session reminders to track time spent playing.

Financial Caps

Hard deposit and loss limits monitored by the platform.

Cool-off Periods

Short-term temporary suspension of account access.

Self-Exclusion

Formal provincial enrollment to block all regulated sites.

Safety Tools at a Glance

Tool	Best for	Typical first step
Deposit limits	Preventing overspend before it starts	Set a daily or weekly ceiling in account settings.
Cooling-off	Short breaks from play	Suspend access for 24 hours, 7 days, or 30 days.
Self-exclusion	A hard stop when limits are not enough	Use the provincial self-exclusion flow or support directory.

Recommended guides

Problem Gambling Signs and Support→

Legal Gambling Age in Canada→

How We Test→